Caroline is a marketing and loyalty program expert with a background in creative direction and user interface and experience design. With 20 years experience as a key contributor to some of the largest and most successful loyalty programs operating today, she pioneered digital loyalty communication streams, setting the standard for personal relationships between brands and best customers. She is currently developing a no-code SaaS platform that delivers automated customer lifecycle content into native apps using AI and analytics for the modern mobile marketer. Caroline has her own design practice in Los Angeles.